Refund policy
14-Day Return Policy
We accept return requests made within 14 days after an order has been delivered.
Return eligibility
To qualify for a return, the item must be:
- Unused, unworn, and in the same condition in which it was received
- In its original packaging with all tags, instructions, and accessories
- Accompanied by a receipt or other proof of purchase
To request a return, email anglerstandardco@gmail.com with your order number and reason for the return.
Do not send an item back before receiving return approval and shipping instructions. Returns sent without prior approval may not be accepted. Approved returns must be mailed to the address provided in our return instructions.
Return shipping and restocking fee
Customers are responsible for all return-shipping costs. Original shipping charges are nonrefundable.
Approved returns are subject to a 10% restocking fee. This fee will be deducted from the refund.
Damaged, defective, or incorrect items
Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us promptly at anglerstandardco@gmail.com. Include your order number, a description of the problem, and clear photographs when possible so we can review the issue.
Non-returnable items
We cannot accept returns for:
- Products that have been used, altered, or damaged after delivery
- Products missing their original packaging, tags, instructions, or accessories
- Gift cards
- Clearance or final-sale products identified as non-returnable
- Personalized or custom-ordered products
- Perishable goods, hazardous materials, flammable liquids, or gases
Contact us before purchasing if you have questions about whether a specific product can be returned.
Exchanges
We do not process direct exchanges. To obtain a different item, return the original item following the process above and place a new order after the return is accepted.
Refunds
We will notify you after receiving and inspecting your return. If approved, the purchase price—minus the 10% restocking fee and any original shipping charges—will be refunded to your original payment method within 10 business days.
Your bank or credit-card company may require additional time to post the refund. If more than 15 business days have passed since we approved your refund, contact anglerstandardco@gmail.com.